Privacy Policy

Privacy Policy

Effective Date: 7/2025

At TheMortgagePlug, we value your trust and take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or engage with our services.

1. Information We Collect

When you visit our website or begin the loan process, we may collect personal information including, but not limited to:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Social Security Number (when applicable for loan applications)

  • Financial information (income, employment, assets, etc.)

This information is used only by TheMortgagePlug and its authorized team to provide personalized mortgage solutions, respond to inquiries, and process loan applications.

We do not sell, rent, or share your personal information with any third parties for marketing purposes.

2. How We Use Your Information

Your information is collected for the sole purpose of:

  • Providing mortgage loan guidance and solutions

  • Responding to questions or requests

  • Submitting loan applications to lenders

  • Complying with legal or regulatory requirements

3. Information We Disclose

We only share your information when it is necessary to:

  • Submit a loan application to a lender or financial institution on your behalf

  • Comply with legal requirements or a lawful request

  • Protect our rights or your safety

Your information will only be disclosed to lenders or service providers if you are actively applying for a mortgage loan through TheMortgagePlug.

We require all third parties to respect your privacy and handle your information securely and responsibly.

4. Data Security

We implement industry-standard safeguards to protect your personal information from unauthorized access, use, or disclosure. While no method is 100% secure, we are committed to maintaining a high standard of data protection.

5. Your Choices and Rights

You have the right to:

  • Request access to the information we hold about you

  • Correct inaccurate information

  • Withdraw consent at any time (subject to legal or loan-related obligations)

To update your information or request deletion, please contact us at:
📧 atiyahjemison@xperthomelending.com

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we do, we will update the "Effective Date" at the top of this page.

7. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Atiyah Jemison – TheMortgagePlug
📧 atiyahjemison@xperthomelending.com
📞 770-864-8566

Terms of Use

Effective Date: 7/2025

Welcome to TheMortgagePlug website. By accessing or using this site, you agree to comply with and be bound by the following Terms of Use. If you do not agree with these terms, please do not use this website.

1. Use of Website

This website is intended for informational purposes only. By using this site, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement.

You agree to use this site for lawful purposes only and not for any activities that could harm or interfere with the functioning of the site or its content.

2. No Guarantee of Approval

While we provide educational tools and services to assist you in the mortgage loan process, submitting a form or engaging in consultation does not guarantee loan approval or specific loan terms. All applications are subject to lender review, credit qualification, and underwriting approval.

3. Accuracy of Information

We strive to keep all content on this website accurate and up to date. However, mortgage rates, loan products, and guidelines are subject to change without notice. We do not guarantee the completeness, accuracy, or timeliness of the information provided.

You are responsible for verifying any details or terms directly with a licensed loan officer before making financial decisions.

4. Intellectual Property

All content on this site — including text, images, branding, logos, and videos — is the property of TheMortgagePlug unless otherwise stated. You may not reproduce, copy, or redistribute any content without written permission.

5. Third-Party Links

This site may contain links to third-party websites or services. These links are provided for your convenience, but TheMortgagePlug does not endorse or take responsibility for any content, products, or services offered on those external sites.

6. Limitation of Liability

To the fullest extent permitted by law, TheMortgagePlug and its affiliates are not liable for any direct, indirect, or incidental damages resulting from your use of this website or reliance on any content herein.

7. Privacy

Your use of this site is also governed by our Privacy Policy, which explains how your personal information is collected and used.

8. Modifications

We reserve the right to update or modify these Terms of Use at any time without prior notice. By continuing to use the site after changes are posted, you accept the updated terms.

9. Contact Information

For any questions regarding these Terms of Use, please contact:

Atiyah Jemison – TheMortgagePlug
📧 atiyahjemison@xperthomelending.com
📞 770-864-8566